Operations Apprentice
Kickstart your career in our Burgess Hill office! Learn business operations with a tech-driven facilities company. Gain a Level 3 qualification, 31 days holiday, real responsibility. Apply now!
Voltix Services is a leading facilities maintenance company providing complete maintenance and facilities management solutions for commercial buildings across the South of England. Since our founding in 2012, we've built a reputation for exceptional service delivery, innovative technology integration, and putting our clients' best interests at the core of everything we do.
We're not your typical maintenance company - we're tech-driven, forward-thinking, and committed to doing things differently in an industry ready for innovation..
The Opportunity
Are you looking to kickstart your career in a dynamic, fast-growing company? We're offering an exciting Operations Apprentice position that will give you hands-on experience across multiple aspects of our business operations.
This isn't just about making tea and filing paperwork. You'll be a valued member of our operations team, learning the inner workings of a successful facilities maintenance business while gaining a recognised qualification.
What You'll Be Doing
- Coordinate Work Orders: Support our operations team in scheduling and dispatching maintenance engineers across multiple client sites
- Client Communication: Handle client queries, provide updates, and ensure excellent service delivery
- System Management: Learn to use our cutting-edge CRM and job management systems, including IoT monitoring technology
- Reporting & Analysis: Assist with operational reports, KPI tracking, and performance analysis
- Compliance Support: Help maintain health & safety documentation, engineer certifications, and regulatory compliance
- Project Coordination: Support the planning and execution of planned maintenance programmes
- Supplier Liaison: Communicate with suppliers and subcontractors when required
- Process Improvement: Contribute ideas to improve operational efficiency
- Team Support: Work alongside experienced operations professionals who will mentor and develop your skills
Your Learning Journey
You'll be enrolled in a Business Administration Level 3 Apprenticeship (or similar operations-focused qualification), which includes:
- Day release or block release for college/training
- On-the-job training and mentorship from our experienced team
- Regular reviews and skills development sessions
- A nationally recognised qualification upon completion
Essential
- 5 GCSEs (or equivalent) including English and Maths at Grade 4/C or above
- Strong communication skills - both written and verbal
- Good organisational abilities and attention to detail
- Comfortable using computers and eager to learn new software systems
- Positive, can-do attitude and willingness to learn
- Team player who enjoys collaborating with others
- Interest in how businesses operate and desire to understand the bigger picture
- Reliable, punctual, and professional approach to work
What Makes a Great Apprentice at Voltix?
- Curiosity - You ask questions and want to understand why things work the way they do
- Initiative - You don't wait to be told what to do; you look for ways to contribute
- Resilience - You see challenges as learning opportunities
- Adaptability - No two days are the same, and you're excited by variety
- Professionalism - You understand the importance of representing the company well
What We Offer
Career Foundation: This isn't just an apprenticeship - it's the foundation of a genuine career. Many of our team members started in entry-level roles and have progressed significantly.
Real Responsibility: You'll be doing meaningful work from day one, not just observing from the sidelines.
Mentorship & Support: Work alongside experienced professionals who are genuinely invested in your development.
Qualification: Gain a nationally recognised Level 3 qualification while earning.
Great Benefits:
- 31 days paid holiday (including bank holidays) - unheard of for most apprenticeships!
- Fun, supportive culture where you'll be valued as part of the team
- Modern office environment with the latest technology
- Career progression opportunities in a rapidly growing company
- Regular team events and celebrations
- Exposure to cutting-edge technology including IoT and smart building systems
- Department
- Operations
- Locations
- Haywards Heath
- Employment type
- Full-time
Haywards Heath
Our Perks & Benefits
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🏄🏻♀️ 23 days paid holiday and Bank holidays
We value that you get more time with your family and friends. Therefore we offer everybody 31 days paid holiday (including Bank holidays)
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Regular social & team events 🕺
Once a quarter we celebrate our successes as a team. -
Beneden Healthcare
Workplace, Culture & Diversity
Corporate culture is essential to allow the organization to differentiate itself. In terms of image on the one hand, it has strengths both internally and externally to consumers. It is indeed a source of cohesion and motivation of employees and it limits conflicts. With customers, it conveys a positive image and can develop a feeling of closeness to the company or even become a criterion of choice.
About Voltix Services Ltd
At Voltix, we believe that a thriving workplace is the foundation of our success. Our culture is built around core values that emphasize fun, family orientation, and a shared drive to achieve our goals.
Key Aspects of Our Culture:
- Fun and Family-Oriented: We create an enjoyable and supportive environment where everyone feels like part of the Voltix family.
- Goal-Driven: Our ambitious goals inspire us to push boundaries and strive for excellence in everything we do.
- Collaboration: Teamwork is at the heart of our operations. We understand that collaboration is key to our innovation and success.
- Supportive Environment: We are committed to providing a workplace where every team member feels supported and valued.
Join us at Voltix, where our collaborative spirit and supportive culture empower us to achieve great things together!
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